FAQs
Happy answers to your questions, in plain words.
Tools
What are your tools made of?
Each page names the material: silicone, nylon mesh, plastic or stainless steel. We write sizes as "about" until the supplier confirms them.
How do I clean a silicone scrubber?
Rinse with warm water and a little mild soap, then let it dry in the open air.
Do you sell skincare?
No. We only sell bath, shower and travel tools, so there are no creams, serums or ingredients to worry about.
Gifts
Can I send a tool as a gift?
Yes. Add the gift address at checkout and we ship it there.
Is there a gift message?
Write your note in the order notes and we pass it along when we can.
What fits a small budget?
Soap saver bags and travel bottles are easy picks under $20.
Final sale and claims
Can I return my order?
All sales are final, so we cannot take items back for a change of mind.
What if my order arrives damaged or wrong?
Email us your order number and a photo within 3 days of delivery. We send a replacement or store credit.
Can I cancel my order?
Yes, within 24 hours of ordering, as long as it has not shipped. We refund you in full.
Orders and shipping
How much is shipping?
Free on US orders of $35 or more. Below $35 it is a flat $4.95.
Where do you ship?
We happily ship all across the USA.
How can I pay?
Visa, Mastercard, American Express, Discover, PayPal, Apple Pay and Google Pay.
How can I track my order?
We email you a tracking link as soon as your order is on its way. You can also use our Order tracking page.